Privacy Policy
Introduction
CPM Arvan Pty Ltd regards customer privacy as an important part of our relationship with our
customers. The following privacy policy applies to all CPM Arvan Pty Ltd users, and conforms to
Internet privacy standards. If you have questions or concerns regarding this statement, you should
first contact Constantine at info@barkerst.com.au.
Information Collected
In order to use the CPM Arvan Pty Ltd website, we may require information from you in order to
provide the best service possible. All correspondence may also be collected and stored, particularly
in regard to sales, support and accounts, including Email. Any information collected by CPM Arvan
Pty Ltd is collected via correspondence from you or your company. This may be via the telephone,
Email, mail, fax or directly through our website.
Use of Information Collected
Any details collected from CPM Arvan Pty Ltd customers is required in order to provide you with
our products and/or services, and a high level of customer service. Correspondence is recorded in
order to provide service references, and to assist in our staff development.
Storage of Information Collected
The security of your personal information is important to us. When you enter sensitive information
(such as credit card numbers) on our website, we encrypt that information using secure socket layer
technology (SSL). When Credit Card details are collected, we simply pass them on in order to be
processed as required. We never permanently store complete Credit Card details. We follow
generally accepted industry standards to protect the personal information submitted to us, both
during transmission and once we receive it. If you have any questions about security on our Website,
you can email us at info@barkerst.com.au.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may
correct, update, delete or deactivate it by emailing us at info@barkerst.com.au.
Orders
If you purchase a product or service from us, we may request certain personally identifiable
information from you. You may be required to provide contact information (such as name, Email,
and postal address) and financial information (such as credit card number, expiration date). We use
this information for billing purposes and to fill your orders. If we have trouble processing an order,
we will use this information to contact you.
Communications
CPM Arvan Pty Ltd uses personally identifiable information for essential communications, such as
Emails, accounts information, and critical service details. We may also use this information for other
purposes, including some promotional Emails. If at any time a customer wishes not to receive such
correspondence, they can request to be removed from any mailing lists by emailing us at . You will
be notified when your personal information is collected by any third party that is not our
agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
These third parties are prohibited from using your personally identifiable information for any other
purpose. CPM Arvan Pty Ltd does not share any information with third parties for any unknown or unrelated uses.
Legal
We reserve the right to disclose your personally identifiable information as required by law and
when we believe that disclosure is necessary to protect our rights and/or comply with a judicial
proceeding, court order, or legal process served on our Website
Links
Links on the CPM Arvan Pty Ltd site to external entities are not covered within this policy. The terms
and conditions set out in this privacy statement only cover the domain name of
www.barkerst.com.au.
Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the
homepage, and other places we deem appropriate so that you are aware of what information we
collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to
modify this privacy statement at any time, so please review it frequently. If we make material
changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.
CPM Arvan Pty Ltd Security Policy
CPM Arvan Pty Ltd uses the eWAY Payment Gateway for its online credit card transactions. eWAY
processes online credit card transactions for thousands of Australian merchants, providing a safe
and secure means of collecting payments via the Internet.
All online credit card transactions performed on this site using the eWAY gateway are secured
payments.
– Payments are fully automated with an immediate response.
– Your complete credit card number cannot be viewed by CPM Arvan Pty Ltd or any outside party.
– All transactions are performed under 128 Bit SSL Certificate.
– All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further
protecting your credit card data.
– eWAY is an authorised third party processor for all the major Australian banks.
– eWAY at no time touches your funds; all monies are directly transferred from your credit card to
the merchant account held by CPM Arvan Pty Ltd
Delivery Policy
After ordering online, you will receive an email confirmation from eWAY containing your order
details (if you have provided your email address). We will normally confirm receipt of your order
within a few minutes of ordering. We will attempt to send your goods via Australia Post within 5
working days; however if goods are unavailable delivery will take a little longer. If you wish to query
a delivery please contact us at info@barkerst.com.au
Refund & Return Policy