FAQ

You can find our Privacy Policy here

 

How long does it take for me to receive my order?

It can vary depending on where in Australia you are located but customers usually have the coffee at their door step within 3-4 days.

 

Is my coffee fresh?

Yes. All coffee is roasted to order.

 

Do you ship internationally?

No, but we can organise a special order for you if you like. Email us at info@barkerst.com.au if you live overseas and want some of our coffee.

 

Why should I pay more money to order from Barker St when I can visit my local supermarket and get coffee at a much cheaper price?

The coffee you purchase from your local supermarket isn’t specialty coffee. You will find that it doesn’t even have a roast date on the bag it will have an expiry date. Coffee should never have an expiry date. We can guarantee that the coffee beans you purchase from the Barker St marketplace is of the highest quality you will find.

 

I don’t have a grinder; can you grind the coffee for me?

Most of the time we can but there are some coffees we can’t. You will find this information on the product page for each individual coffee.

 

What if I don’t like my coffee?

In the rare situation you are sent a damaged bag or bad batch, don’t hesitate to contact us at info@barkerst.com.au

 

Do you have a subscription service?

We offer two coffee subscription services…..a blend subscription and a single origin.

 

How often is coffee sent out?

We send out coffee once a month. We process your order on the 1st of each month and you should receive it within our standard delivery times which is 3-4 days.

 

What happens if i dont receive my subscription order?

Email us at info@barkerst.com.au.

 

If I have another question how can I contact you?

Please email us at info@barkerst.com.au any other questions you may have.